Last updated: September 2026. This is placeholder content for review purposes and will be replaced with final wording confirmed by HBN Office Solutions.
Introduction
HBN Office Solutions (“we”, “us”, “our”) is a division of HBN Medical (Pty) Ltd. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit this website or place an order with us, in line with the Protection of Personal Information Act (POPIA).
Information We Collect
We may collect the following information when you use this website or place an order:
- Name, company name and contact details (email address, phone number)
- Delivery and billing address
- Order history and payment confirmation details (we do not store card numbers)
- Basic technical information such as browser type and IP address
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations, invoices and delivery updates
- Respond to enquiries and bulk order requests
- Improve our website, products and service
Cookies
This website may use cookies to keep the shopping cart working correctly and to understand how the site is used. You can disable cookies in your browser settings, though some parts of the site may not work as intended.
Sharing Your Information
We do not sell your personal information. We may share limited information with trusted third parties who help us run our business, such as delivery couriers and payment processors, solely for the purpose of fulfilling your order.
Data Security
We take reasonable technical and organisational measures to protect your personal information against loss, misuse or unauthorised access.
Your Rights
Under POPIA, you have the right to access, correct or request deletion of your personal information. To make a request, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Phone: 016 366 7106
Email: info@hbnmedical.co.za
Address: Vereeniging, Gauteng, South Africa